Where do I start?
The easiest way to get started is to reach out. Friendly advice is free, so please send us an email at help@precisiontechnology.co.za to start the conversation.
How do I know if an IT Consultancy is right for my company?
If you’re unsure whether your current IT setup meets your business needs, or if you want to plan for future growth, a professional IT consultancy can help. Our experts assess your systems and provide tailored advice to optimise performance and support your company’s goals.
What does the IT Consultancy Service involve?
We schedule an onsite visit to review your setup, discuss your business objectives, and identify improvement opportunities. Following the assessment, we provide a detailed report with actionable recommendations to enhance performance, reliability and scalability.
How can I trust the advice you provide?
We manage IT for multiple companies that can provide references upon request. Speaking with our clients will give you confidence in our team’s expertise and help determine whether we are the right fit for your business.
Do I need an IT Auditing Service?
If you want to understand your IT assets, evaluate system performance, or identify potential risks, an IT audit can be invaluable. Our experts will ensure your infrastructure operates efficiently and securely.
What VoIP solutions do you offer?
We implement VoIP solutions with multiple ISPs and external vendors, tailored to your business’s voice requirements. Our team ensures your network is optimised for seamless, high-quality communication.
What WiFi solutions do you offer?
We deploy managed WiFi networks using enterprise-grade solutions such as Meraki or Ruckus, or cost-effective Ubiquiti, ensuring the solution fits your budget and operational needs.
Is Proxmox Virtualisation right for my company?
For 24/7 operations or businesses needing high availability, Proxmox virtualisation is ideal for on-prem server hosting. It reduces downtime, delivers high server performance, and offers robust backup solutions. Optimal deployment typically requires at least two hardware platforms, one to host the live VMs and the second as a backup host.
Can I upgrade an existing server to a virtualisation platform?
Yes. Legacy servers can often be migrated to a virtualisation platform. We assess each scenario individually and can clone bare-metal servers, converting them into Virtual Machines on a host to improve flexibility and efficiency.
Should I move ‘bare-metal’ servers to virtualisation?
Virtualisation lowers the risk of data and resource losses due to hardware failures or virus attacks, and also enables multiple VMs to run on the same hardware, while simplifying backup management. It’s a cost-effective, robust alternative to traditional bare-metal setups.
Why is a well-structured network important?
A poorly structured network can cause inefficiencies, downtime, and slow performance. Our experience ensures your network is designed efficiently, providing a reliable backbone that supports scalability, high performance, and smooth business operations.
What is the cost of SLA contracts?
SLA costs depend on the size and complexity of your IT infrastructure. After an onsite assessment, we provide a detailed quote reflecting the services required to stabilise and modernise your systems.
How long do SLA contracts last?
Initial contracts are typically for one year, after which they continue on a flexible monthly basis.
Who are the Precision Technology Team?
We are a team of experienced IT specialists covering Networks, Servers and IT Support. We partner with companies to develop cost-efficient, resilient and reliable platforms that support business success.
How do you ensure network data security?
We implement advanced security measures, including Meraki/Sophos/Cisco UTM firewalls, intrusion detection, antivirus and malware scanning, access controls, password control and regular backups/updates. This ensures your data and systems remain protected against unauthorised access and cyber threats.
Can you provide remote IT support?
Yes, we provide remote support to troubleshoot, maintain, and optimise your systems without needing onsite visits. This ensures faster response times and minimal disruption. Our clients often commend our quick turnaround and responsiveness.
Do you offer cloud migration services?
We help companies migrate servers, applications and data to cloud platforms, securely and efficiently. We ensure minimal downtime and proper configuration, although we often recommend a hybrid approach combining cloud and on-premises solutions for optimal results. The ‘Cloud’ isn’t the answer to all your IT challenges!
How often should IT maintenance be performed?
Regular IT maintenance is essential to prevent downtime and maintain performance. We recommend routine system checks and continuous monitoring to proactively detect and resolve issues before they affect your business.
How do you handle IT emergencies?
We offer rapid response services for IT emergencies, including server failures, network outages, or cybersecurity incidents. Our team prioritises minimising downtime, restoring services quickly, and implementing measures to prevent similar issues in the future.
Do you provide IT solutions for small businesses?
Yes, we design scalable IT solutions tailored to businesses of any size. From network setup and server management to cloud services and VoIP solutions, we ensure your infrastructure is efficient, secure and cost-effective, enabling your business to grow confidently.
Can you assist with software and hardware procurement?
Absolutely. We advise on and source the right hardware and software for your business needs, balancing performance, reliability and budget. Our team ensures that all components are compatible and optimised for your existing IT infrastructure.
How do you ensure network scalability for growing businesses?
We design networks with future growth in mind, implementing scalable infrastructure that allows you to add users, devices and services without compromising performance. This ensures your IT environment evolves with your business needs.
What backup and disaster recovery solutions do you provide?
We implement reliable backup and disaster recovery solutions, including local, offsite cloud-based backups. This protects critical data and ensures business continuity in the event of hardware failure, cyber-attacks, or other unexpected disruptions.
Do you offer IT training for staff?
Yes, we can provide training for employees on best practices, software usage, cybersecurity awareness, and efficient IT operations on request. Well-informed and knowledgeable staff help reduce errors and improve overall productivity.
How do you manage cybersecurity threats?
We use a combination of advanced firewalls (usually Meraki/Sophos), PC/laptop antivirus and malware protection, regular system backups/updates, and employee support to minimise risks. Continuous monitoring helps detect and mitigate threats before they impact your business.
Can you support multi-location businesses?
Yes, we manage the IT infrastructure of multi-site companies, ensuring secure connectivity, consistent performance, and centralised management across all your locations. This supports collaboration and operational efficiency for distributed teams.
What industries do you serve?
We work with a wide range of industries and professional services including Architecture, Engineering, Finance, Freight and Hospitality, among others. Our solutions are tailored to meet the specific technology, security, and compliance requirements of each sector.
